Country - Netherlands
Summary - Bzk Ea First Line Contact Center Services
Deadline - login to view
IT reference number - 78749488
Product classification - Helpdesk and support services
Address - Netherlands
Contact details - 565656565
Tender notice no. - 76454545
IT Ref Id - 78749488
Document Type - Tender Notices
Description - Logius customers have questions and wishes about the services that Logius provides. This requires a (full-service) first-line contact center to handle these reports correctly. The scope of the services is: 1) Carrying out a project that implements yo ur services. This project includes at least the following activities: a) onboarding new employees; b) knowledge transfer; c) setting up your own systems relevant to the provision of services; d) linking with the relevant Logius systems; e) setting up governance, including invoicing agreements. 2) Providing contact center services, the following components: a) carrying out the first-line answering of customer questions via various channels (teleph
It Ref Id - 78749488
Deadline - Mar 09, 2024
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